PAYMENT SECURITY

BY CREDIT CARD

Sogenactif par la Société Générale
E-Transactions is a secure payment module for collecting online payments on our site pollenergie.com:
  • Sensitive card data is encrypted.
  • Systematic authorization requests to guarantee payments subject to compliance with all security measures.
  • The 3DS authentication system ensures that the person carrying out the transaction is the holder of the card used for payment.
VALIDATION STEPS
 
1. When paying for your online purchase, you must enter:
  • your credit card number on the front
  • the date of expiry of the credit card appearing on the front of the card
  • the visual cryptogram appearing on the back of the bank card (three-digit code)
2. E-transactions verifies the acceptance contract and forwards the request to your bank.
3. Your bank checks if the card used is 3DS enrolled.
4. If so, E-transactions will refer you to your bank's authentication site.
5. You authenticate with your bank.
6. Your bank refers you to E-transactions with proof of authentication.
7. An authorization request is made using the 3DS proof.
8. If authorization is granted, in a second step, E-transactions sends the bank remittance and proof of payment to 3DS.

BY PAYPAL

Simple, practical, secure. PayPal helps protect your credit card information with the best systems on the market for security and fraud prevention. When you use PayPal, your financial information is never shared with the merchant.

BY TRANSFER

Here is the information about our bank account.
 
ACCOUNT OWNER: POLLENERGIE SAS
603 route de la Grabère 47 450 Saint-Hilaire-de-Lusignan
BANK: Crédit Agricole d'Aquitaine
BANK DETAILS: 13306 00329 23102658108 30
IBAN: FR76 1330 6003 2923 1026 5810 830
BIC: AGRIFRPP833
In case of payment by bank transfer, the order will be prepared and shipped upon receipt of your payment. For any additional information, do not hesitate to contact our customer service at +335 53 68 11 11 (Monday to Friday from 9 a.m. to 12:30 p.m. and from 1:30 p.m. to 5 p.m.) or by email to contact@pollenergie.fr.